Fauquier Hospital Earns Gold Certification from Planetree International
June 1, 2018
Fauquier Hospital has been awarded Gold Certification for Excellence in Person-Centered Care by Planetree International. The certification represents the highest level of person-centered care, which prioritizes the active participation of patients and their families throughout the healthcare process with an emphasis on partnership, compassion, transparency, inclusion and quality.
Fauquier Hospital was first awarded designation as a Planetree hospital in 2007, and is one of only 77 healthcare organizations worldwide to receive the Gold Certification. Chad Melton, chief executive officer, said, “Planetree has been an important part of our culture for more than a decade. As the healthcare landscape has changed, Planetree’s emphasis and standards have evolved to include empirical data on patient satisfaction and quality of care measures. This hard-won certification is a testament to our staff’s continued commitment to person-centered care.”
“The Planetree certification is the only award that recognizes excellence in person-centeredness across the continuum of care,” said Susan Frampton, president of Planetree International, a not-for-profit organization that has been at the forefront of the movement to transform healthcare – from the perspective of patients – for nearly 40 years. “This gold certification signals to its patients and community that Fauquier Hospital is an organization where staff partner with patients and families, and where patient and family comfort, dignity, empowerment and well-being are prioritized as key elements of providing top-quality clinical care.”
The criteria that Fauquier Hospital satisfied to achieve Planetree Gold certification address components of a person-centered healthcare experience, including the quality of patient-provider interactions, access to information, family involvement and the physical environment of care. The criteria also focus on how the organization supports staff, opportunities for staff, patients, and families to have a voice in the way care is delivered, and the ways that Fauquier Hospital is reaching beyond its walls to care for its community.
As part of the certification process, which included a site visit by representatives from Planetree, discussion with recent Fauquier Hospital patients, families and current staff, validated that specific person-centered policies are in place. This includes non-restrictive visiting hours and a shared medical record policy, that staff members at all levels are involved in the implementation of person-centered care, and that the organization’s physical environment supports patient and family engagement in their care.