As a patient at Fauquier Hospital, you have the following rights:
- The right to equal care, treatment and consideration regardless of nationality, race, creed, religious belief, age, disability, sex, gender identity or sexual orientation.
- The right to know, by name, the physicians and hospital staff responsible for the coordination and delivery of your care and treatment.
- The right to a quick response to reports of pain and information about pain and pain relief measures.
- The right to not have visitation privileges denied on the basis of race, color, national origin, religion, sex, gender identity, sexual orientation, civil union, domestic partnership or disability
- The right to expect, within its capacity, the hospital to make reasonable responses to service requests.
- All patients and their caregivers have the right to request a discharge plan evaluation at any time during their hospital stay
- The right to receive itemized statements for your hospitalization and care, regardless of source of payment.
- The right to free aids and services to people with disabilities to communicate effectively with hospital staff related to their care.
Freedom From Restraints for Acute Medical and Surgical Care
The right to be free from restraints of any form that are not medically necessary or are used as a means of coercion, discipline, convenience or retaliation by staff. The term "restraint" includes either a physical restraint or a drug that is being used as a restraint. A physical restraint is any manual method or physical mechanical device, material or equipment attached or adjacent to your body that you cannot easily remove that restricts freedom of movement and is not a standard treatment for your medical or psychiatric condition. A restraint can only be used if needed to improve your well being after less restrictive interventions have been determined to be ineffective.
Freedom from Seclusion and Restraint for Behavioral Management
The right to be free from seclusion and restraints of any form (as defined above) imposed as a means of coercion, discipline, convenience, or retaliation by staff. Seclusion is your involuntary confinement in a room or an area where you are physically prevented from leaving. Seclusion or a restraint can only be used in emergency situations if needed to ensure your physical safety and after less restrictive interventions have been determined to be ineffective.
Privacy and Safety
- The right to personal privacy.
- The right to be free from all forms of abuse or harassment.
- The right to receive reasonable safety insofar as the hospital practices and environment are concerned.
- The right to be treated with respect and dignity, and to receive care in a safe setting.
Confidentiality of Patient Records
- The right to confidentiality of your clinical records.
- The right to access information contained in your clinical records within a reasonable time frame. The hospital must not frustrate your legitimate efforts to gain access to your clinical records and must actively seek to meet your requests as quickly as its record keeping system permits.
Exercise of Rights
- The right to participate in the development and implementation of your plan of care.
- The right to expect reasonable continuity of care within the hospital.
- The right to receive proper instruction for ensuring continuing programs of personal health care following discharge.
- The right for you or your representative (if authorized by law) to make informed decisions regarding your care. This includes being informed of your health status, being involved in care planning and treatment, and being able to request or refuse treatment. This does not give you the right to treatment or services deemed medically unnecessary or inappropriate.
- The right to refuse any treatment to the extent permitted by law, and to be informed of the medical consequences of such action.
- The right to be included in discussions or decisions, including ethical issues, involving your care.
- The right to consult with a specialist, at your own request and expense.
- The right to receive an explanation for and alternatives to the need for a transfer to another facility.
- The right to formulate advance directives and to have the hospital staff, and the practitioners who provide care in the hospital, comply with these directives.
- The right to have a family member, or representative of your choice, and your own physician notified promptly of your admission to the hospital.
As a patient of Fauquier Hospital, you have the following responsibilities:
- To provide, to the best of your knowledge, accurate and complete information about present and past complaints, illnesses, hospitalizations, medications and other matters relating to your health.
- To follow the treatment plan recommended by your physician.
- To assume complete responsibility if you refuse treatment or do not follow the physician's instructions.
- To assure that financial obligations for your health care are fulfilled.
- To follow hospital rules and regulations affecting patient care and conduct.
- To ask questions when you do not understand what you have been told about your care and what you are expected to do.
- To act with consideration for the rights of other patients and hospital staff in matters of noise control, smoking, the number of visitors, and the property of the hospital and others.
- To ask your physician or nurse what to expect regarding pain and pain management.
- To discuss pain relief options and a pain management plan with your physicians and nurses.
- To ask for pain relief when pain first begins.
- To help your physician and nurses assess your pain, and let them know if your pain is not relieved, or if you have worries or concerns about taking your pain medication.
The right to prompt resolution to your grievances. If you have a grievance, you should contact the Patient Advocate at 540.316.5014. You may also contact the head of the department in which you are receiving treatment or any administrator of the hospital.
The right to written notice of the hospital's decision concerning your grievance including the name of the hospital's contact person, the steps taken on your behalf to investigate the grievance, the result of the grievance process and the date of completion.
The right to report a complaint to the Joint Commission.
The right to report a complaint to the Joint Commission via the Joint Commission Complaint Hotline (including requests for a Public Information Interview) at 800-994-6610
The right to address your concerns to the Virginia Health Quality Center.